Shipping policy
At Vannya B, we take great care in delivering your handcrafted designer pieces with precision and elegance. Every order is specially processed to maintain our high standards of quality, craftsmanship, and packaging.
Order Processing & Shipping Timeline
- Orders will be dispatched within 24 hours of order confirmation.
- Working days exclude weekends and public holidays.
Shipping Charges
- We offer free standard shipping on all domestic orders across India.
Order Tracking
- Once your order has been dispatched, you will receive an email with the tracking details so you can follow your delivery in real-time.
Shipping Locations
- Currently, we ship across all serviceable pin codes within India.
Delays & Exceptions
- While we strive to deliver within the promised timeline, occasional delays may occur due to factors beyond our control (e.g., logistics disruptions, natural calamities or high-volume periods). We appreciate your patience and understanding in such cases.
Cancellation Policy
- At Vannya B, each piece is carefully crafted and prepared specifically for your order. To ensure a smooth and transparent process, our cancellation policy is outlined below:
- Orders may be cancelled within 24 hours of placing the order, provided the order has not yet been confirmed or moved into processing.
- Once an order is confirmed and processing has begun, cancellation is not permitted.
- Cancellation requests received after the 24-hour window or after the order has entered the processing stage will not be entertained under any circumstances.
- Any approved cancellations must be requested through our official customer support channels and are subject to internal verification.
- Vannya B reserves the right to accept or reject cancellation requests based on the order status and policy compliance.
- This cancellation policy applies to all purchases made on our website and is subject to change without prior notice.
Packaging
- Each order is carefully packed in premium Vannya B packaging to ensure it reaches you in perfect condition. If your package appears tampered with or damaged upon arrival, please reach out to us immediately.
Customer Support
For any queries related to your order or delivery status, feel free to write to us at orders@vannyab.com. Our team will be happy to assist you.